We're here to help
Reach out and our team will get back to you as soon as possible.
Monday – Friday, 9:00 AM – 6:00 PM WAT
Lagos, Nigeria (by appointment only)
Quick troubleshooting
Can't sign in?
Reset your password from the login page. If your email is not recognised, sign up to create a new store.
Payment not confirming?
Refresh the page after a few seconds. MB Wallet confirmations usually arrive within a minute.
Stock looks wrong?
Check Inventory → History to see all movements. Each sale, restock and adjustment is logged.
Receipt won't print?
Use the Download PDF option as a fallback. Most browsers can print directly from the receipt preview.
Staff can't log in?
Confirm you've invited them and that their email matches the one in Business Setup → Team.
How do I receive payments?
Your customers pay through MB Wallet at checkout. Funds land in your MB Wallet balance and you withdraw to your bank whenever you want.
When are my funds available?
Payments show as pending settlement and normally become available within one business day. Track this in MB Wallet.
How do I add more modules?
Go to Modules, choose what you need and pay the one-time fee from MB Wallet. It unlocks immediately.